Privacy Policy

In compliance with current personal data protection regulations, Ibervalia informs you that the personal data collected through the forms on the website https://ibervalia.com are incorporated into specific automated files belonging to Ibervalia’s service users.

The purpose of collecting and automatically processing personal data is to maintain a business relationship and to carry out Ibervalia’s information, training, advisory, and other related activities.

These data will only be transferred to entities when such transfer is strictly necessary for the purpose mentioned above.

Ibervalia adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with the new Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

The user may, at any time, exercise their rights of access, objection, rectification, cancellation, restriction, and portability of data as recognized in the aforementioned Regulation (EU). The user may exercise these rights by sending an email to info@ibervalia.com or by mail to: C/ del Turia 53, 46008 – Valencia.

The user declares that all the data provided are true and correct and undertakes to keep them updated by informing Ibervalia of any changes.

Purpose of the processing of personal data

For what purpose will we process your personal data?

Ibervalia will process your personal data collected through the website https://ibervalia.com for the following purposes:

To fulfill the company’s commercial, labor, corporate, and accounting obligations.
To provide the information requested by the user through the contact form.

Please note that the user may object to receiving commercial communications at any time and by any means by sending an email to the address indicated above.

The fields in these registration forms must be completed; otherwise, it will be impossible to fulfill the stated purposes if the requested data are not provided.

How long will the collected personal data be stored?

The personal data provided will be kept for as long as the business relationship is maintained or until the user requests their deletion, as well as for the period during which legal obligations may arise from the services provided.

Legal basis

The processing of user data is based on the following legal grounds:

A request for information and/or the execution of a service contract with Ibervalia, the terms of which will be made available to you prior to any possible contract.
The free, specific, informed, and unequivocal consent of the user, to the extent that they are informed by means of this privacy policy, which they may accept—after reading—by an explicit statement or a clear affirmative action, such as checking the box provided for this purpose.

If the user fails to provide the requested data, or provides them incorrectly or incompletely, Ibervalia will be unable to process their request, making it impossible to provide the requested information or to enter into a service contract.

Recipients

Data will not be transferred to third parties outside Ibervalia, unless required by law.

Data collected by users of the services

In cases where the user uploads files containing personal data to the servers of shared hosting services, Ibervalia shall not be held responsible for the user’s failure to comply with the GDPR.

Intellectual Property of https://ibervalia.com

Ibervalia holds all copyright, intellectual and industrial property rights, know-how, and any other rights related to the contents of the website https://ibervalia.com, the services offered on it, and the software necessary for their implementation, as well as the related information.

Reproduction, publication, and/or use of the contents of the website https://ibervalia.com, whether in whole or in part, for purposes other than strictly private use, is not permitted without prior written consent.

Intellectual property of the software

The user must respect the third-party software made available by Ibervalia, even if it is free and/or publicly available.

Ibervalia holds the necessary exploitation and intellectual property rights over the software.

The user does not acquire any rights or licenses for the contracted service, for the software necessary to provide the service, or for the technical information used to monitor the service—except for the rights and licenses necessary to perform the contracted services and only for their duration.

For any action that exceeds the scope of the contract, the user must obtain written authorization from Ibervalia. The user is strictly prohibited from accessing, modifying, or viewing the configuration, structure, and files of Ibervalia’s servers, and assumes civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligence or malicious conduct.

Intellectual property of hosted content

Any use of Ibervalia’s services contrary to the laws on intellectual property—and in particular the following—is strictly prohibited:

Use that is contrary to Spanish law or infringes the rights of third parties.
Publication or transmission of any content that, in Ibervalia’s opinion, is violent, obscene, offensive, illegal, racist, xenophobic, or defamatory.
Software cracks, serial numbers, or any other content infringing the intellectual property rights of third parties.
Collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
Use of the domain’s mail server or email addresses to send unsolicited bulk emails.

The user is fully responsible for the content of their website, for the transmitted and stored information, for the hypertext links, for third-party claims, and for legal actions related to intellectual property, third-party rights, and the protection of minors.

The user is also responsible for compliance with current laws and regulations relating to online services, electronic commerce, copyright, maintenance of public order, and universal principles of Internet use.

The user shall indemnify Ibervalia for any costs incurred by Ibervalia as a result of actions for which the user is responsible, including legal fees and expenses, even in the case of a non-final court decision.

Protection of hosted information

Ibervalia creates backup copies of the content hosted on its servers, but shall not be held responsible for data loss or accidental deletion by users. Likewise, Ibervalia does not guarantee the full replacement of data deleted by users, since such data may have been removed and/or modified since the last backup.

The services offered—except for specific backup services—do not include the replacement of content preserved in Ibervalia’s backup copies when the loss was caused by the user. In such cases, the restoration fee will be determined according to the complexity and volume of recovery, subject to the user’s prior acceptance.

Restoration of deleted data is included in the service price only when the loss of content is due to causes attributable to Ibervalia.

Commercial communications

In accordance with the LSSI, Ibervalia does not send unsolicited advertising or promotional communications via email or other equivalent electronic communication channels that have not been previously requested or expressly authorized by the recipients.

In cases where a prior contractual relationship exists with the user, Ibervalia is authorized to send commercial communications concerning products or services similar to those that were initially contracted with the client.

In any case, the user may, after confirming their identity, request to stop receiving further commercial communications through Ibervalia’s customer service channels.